Refund Policy

Drop-in Studio Classes:

• No refunds available.

• Cancellations made at least 24 hours in advance can switch their booking to another class.

• To book, use the website or message me at least 2 hours before the class and await confirmation from me.

• Payment must be made at the time of booking online.

Private 1-1 Sessions:

• Payment must be made upon booking.

• Cancellations must be made at least 48 hours in advance to receive a refund.

Monthly Memberships:

• Payment will be deducted from your nominated card each month on the purchase date.

• To cancel your membership, provide at least 2 weeks’ notice before your next payment is due.

• Please notify me as soon as possible if you need to cancel a class you’ve booked so the space can be offered to someone else.

• If you cancel a class, you may attend a different one that week (subject to availability). Please message me to arrange this.

• Refunds are not available for cancelled or missed classes.

• If you have holidays or extended periods off (over 2 weeks), please inform me the previous month to discuss options.

Late Arrivals for Yoga Classes:

• Please arrive 5-10 minutes before the class start time.

• Do not arrive more than 10 minutes early.

• Please try to arrive on time to avoid disruptions.

Treatments:

• Arrive no more than 5 minutes early for your appointment.

• Cancellations must be made at least 48 hours in advance to receive a refund.

• Payments must be made online prior to the treatment or in cash at the start of the session.

Parking:

• Onsite parking is available (please park only on the bottom drive with the brown gates).

• Avoid blocking other cars to prevent disturbances during class. If blocking a car is unavoidable, please discuss this with the owner at the start of the class.

• Please note, you park at your own risk.

Amenities:

• Free parking available.

• Please note, there are currently no toilet facilities available.

• Mats and props will be provided for all classes.

Photos and Videos:

• I will inform you of any photos or videos taken during classes, and you will have the option to opt out.

• Please let me know on the day if you do not wish to be included.

Code of Conduct:

• Please be mindful of noise when arriving for classes.

• Do not ask to use any facilities inside my family home (e.g., toilets).

• No photos are to be taken outside the studio (photos taken inside or of the studio itself are welcome).

Refund Policy - the basics